I've had lots of client meetings this week and regardless of size none of them REALLY knew their customers.
- what did they like about their products and services...
- what didn't they like
- what they wanted more of
- what they wanted less of
- would they recommend you
Whatever your business size from 0-thousands of employees knowing your customer is key to growth. There are hundreds of different types of customers each with different needs. You need a different sales approach to each customer type. A one size fits all won't work. Well it will if you are ok with limiting your sales - by why would you?
Message me and I can help you tailor your approach to your different customer types and start enjoying improved sales.